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Are you having issues booking your ticket or do you have a question about an experience?

Contact our Customer Care team by filling out the form or email [email protected]

Our hours of operation are Monday-Friday 9 AM - 6 PM EST. While we do our best to reply as soon as possible, our estimated response time during heavy volume can be up to one week.

For the fastest possible access to answers and resources about tickets, payments, and experiences, please refer to our FAQs here.